Product Designer shaping trustworthy AI and complex digital systems
I design user-centred products where strategy, UX, and real-world constraints meet.
I turn ambiguity into product decisions. I connect user problems to business outcomes and design systems that reduce friction, improve clarity, and drive adoption.
Selected Work
Projects showcasing how I combine product thinking with design to solve real problems: navigating complex systems, building trust in AI, and creating experiences where technology amplifies human judgment.
When Users Can't Trust What They Configure
A broken API Mapper was letting users build invalid configurations that failed silently, sometimes weeks later. I redesigned the system to catch errors before save and gave users the clarity to trust that what they build actually works.
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The Figma Plugin I Built Because No One Had Time to Write Docs
Our design system docs were always outdated. No one had time to maintain them. I built a Figma plugin that generates complete documentation in under a minute, dramatically reducing the time to create comprehensive design system docs.
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When Should AI Decide, and When Should It Ask for Help?
AI systems that never admit uncertainty cause more harm than ones that ask for help. I designed a decision escalation framework for customer support that gives agents the right information at the right moment, without overloading them.
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